Dragon Drilling places customer satisfaction above everything we do. Following a completed project, we will send out a questionnaire to measure customer satisfaction and to see if we can improve the services we offer.
Please see below for feedback we have received so far and check back regularly as this page is updated frequently.
Just wanted to say thanks for sorting out our problem, in particular I wanted to say how much I appreciated the pride and dedication to doing an excellent job in an excellent manner.
November 7, 2023
I just wanted to say thank you for sending two of the nicest engineers on the planet to do my filter service. So polite and considerate, a real credit to Dragon Drilling.
November 21, 2023
Many thanks to you and your team for the splendid job that was done. Please give Jasper, Chris and Cal a big shout out for doing such a good job.
November 9, 2023
Please pass on my thanks to the drilling team, they have done a very good job on three of the wettest days/nights I have seen here for years and made good the site brilliantly.
October 10, 2023
I just wanted to reach out to you to express how impressed & delighted I have been with Malcolm and Simon throughout the time at my property. I cannot express enough how impressed I am with their dedication, professionalism, and expertise. They truly are an asset to your business.
October 10, 2023
The lads (Jason and Andy) did a great job even after the poor weather conditions.
August 18, 2023
Thank you as always, never any issues with Ricky, Terry or Dragon Drilling
August 4, 2023
Thanks to Ricky and Terry for a quick turnaround.
July 14, 2023
Very happy with the work carried out by Chris, Karl and Rich.
July 14, 2023
Thank you to the lads (Chris and Karl) for another good job.
June 23, 2023
Great work from Mark and Trefor to keep going and complete the borehole in difficult circumstances.
July 10, 2023
A big thank you to Ricky, Andy, Jason and Terry for all their hard work, we will be more than happy to use Dragon Drilling again.
July 6, 2023
I would like to feedback just how impressed and pleased we were with the work done so far, the two Dan’s are great guys, very professional and efficient, reflecting well on your company. A massive thumbs up from us.
May 16, 2023
I would like to say thank you to your drill team who attended my property last week and were very professional.
May 15, 2023
Many thanks for another job well done.
May 9, 2023
Both Malcolm and Simon couldn't have been friendlier / nicer guys. They were lovely to have on site.
April 17, 2023
I do just have to say I am very impressed with your crew and your organisation. From start to finish, obliging, helpful and totally professional. I am a retired civils/building contractor so I might just have an insight into how hard it is to do it well! I am not easily impressed, but I am now.
April 4, 2023
I would just like to say that the staff and myself are very pleased with your drilling crew Simon and Karl and how they carried out the works, they have done a great job considering the conditions weren’t the best to work with and that all problems we had were quickly resolved.
March 31, 2023
Thanks to your drillers for your patience and work on this challenging project.
March 27, 2023
There’s no point pretending that this is an easy job to do, nor a small investment, so it’s with that in mind that I want to say how amazing the entire Dragon team were, from Ben at the original survey stage to the lads on site (rarely have I come across such a polite bunch of guys) all the way through to Sam in the billing team. I can’t recommend the Dragon Drilling team enough.
March 21, 2023
An excellent drilling team.
February 28, 2023
Please pass our thanks to a very good drilling crew.
February 24, 2023
I just wanted to say a big thank you to Mal, Phil and Jasper. They have been great to have on site and we could not have asked for nicer guys, or better drillers. You should be very proud of them. As ambassadors for your business you could not find better. Their knowledge of drilling is exceptional and their attitude and how they dealt with problems was nothing but professional.
February 14, 2023
Really appreciate the job Simon and Karl are doing on the difficult slopes.
February 6, 2023
Great job, thank you to Simon and Karl.
January 13, 2023
Big thank you to Ricky and Andy for achieving the depths in difficult conditions.
January 13, 2023
Good job as usual by Chris, Rich and Rhys.
January 23, 2023
Really helpful whilst working on steep locations and were congratulation for your efforts.
December 23, 2022
They did a difficult job in the best of times and they continued to complete the job before the Christmas break.
December 22, 2022
Excellent work on a tricky site which had to be carried out differently to others due to security factors.
December 16, 2022
We would just like to say a massive thank you for coming out to us at such short notice and just before Christmas to sort out our water problem. It was a really difficult few days we had to go through but you’ve fixed it now and we can’t tell you how grateful we are for your amazing, prompt, and friendly service!
December 21, 2022
I just want to say that they were really sound lads too. Dan is a really nice bloke, very polite and communicative
December 1, 2022
We are now connected and able to enjoy our new water supply. Thank you to you and your team for a wonderful job.
December 1, 2022
Thank you for the work, Simon top man, weather and ground conditions got quite bad, he did a good job.
November 22, 2022
I just wanted to mention that your two guys who were drilling, Andy and Ricky, were always thinking two steps ahead, they operated safely and knew how to get the job done. As a manager, I was confident that they were always working safely, and so credit where its due, at a time when I am finding a lot of contractors have slipped in their standards, these two did great.
November 14, 2022
I have to say, that each engineer who has come out to us has been so nice! From the drillers, Mark and Mal, to Jasper and yesterday George. Can we just say how happy we have been with the service we have received from Dragon Drilling thus far. With your professional attitude, it has made, what seemed, an enormous undertaking for us, so simple and efficient.
November 3, 2022
The drilling team completed the job remarkably quickly and efficiently and did an excellent job of tidying up the location afterwards.
October 26, 2022
Hi - Chris is an absolute star - helpful, knowledgable and a great problem solver. He takes his time to find the right solution. Don’t know where we would be without him. Thank you Chris and Dragon Drilling.
October 11, 2022
Just want to say a huge thank you to Sam, Ben, Chris & George for the install and the drillers for the getting the water supply sorted. We couldn’t be happier. Drillers did a superb job. Chris was a very knowledgeable guy. George did a clean job with the manhole install and the pipework excavation reinstatement.
September 23, 2022
Simon and Richard did a very good job with difficult site conditions and traffic.
September 7, 2022
Ricky and Andy are a credit to Dragon Drilling.
September 6, 2022
Excellent job, well done.
September 5, 2022
Very happy with the way Mark and Trefor carried out the drilling.
September 2, 2022
Another job well done by Mark and Chris, the site was left tidy and the drilling completed quickly.
August 26, 2022
Just a note to say what a great crew Ricky & Andy are. Great communications at all times they were not “needy”, as others have been, clean tidy, well organised and all done in a very professional way a credit to your company.
August 15, 2022
Just wanted to say how helpful Chris was getting my borehole working again. Quick and timely response and friendly approach got our water back and then some phone support to sort out a few glitches that appeared after. Can’t cope without a water supply and good to know the right support is there when you need it.
May 30, 2022
I just wanted to say a quick belated thanks to Chris and team who completed the drilling. He was fantastic with regards to providing information and his work ethic was brilliant.
May 25, 2022
Chris was great and I am so pleased you could fit us in today and lucky it all worked out. Best wishes and once again thanks so much for making this happen so much quicker.
May 23, 2022
Thanks for all your help and assistance with the job. Your guys were prompt, excellent, professional and knowledgable.
April 4, 2022
Just a note to say thank you to Dylan and Carl for drilling our borehole - they were both commensurate professionals explaining how they were getting on and keeping the work area tidy and safe. They are both great ambassadors for Dragon Drilling - so a big thank you to them both.
March 15, 2022
Just wanted to let you know Simon and Arwyn did a really good job at both sites, Especially at the second one where there was some particularly hard wells to access .They both just got on with the drilling in a safe professional manner with no fuss. Good Job
February 11, 2022
Thanks to the team for all the hard work.
January 17, 2022
We are very happy with the job, Ricky and Richard are an excellent team.
December 10, 2021
Simon did really well with the difficult site conditions and the covid situation.
December 17, 2021
Excellent work from Mark and Trefor with the gas well drilling.
January 14, 2022
Mark and Trefor were the best drilling crew we have had at the site. They followed all the rules and completed the job without any issues.
December 7, 2021
We are very pleased with the tidiness of the work and the result. Please pass our thanks to Chris and George for their work and advice.
January 11, 2022
Great people who we felt comfortable with, a straight and honourable company to deal with.
December 1, 2021
Dragon Drilling is a family business and this is obvious by the commitment shown - from the lady who took my first query to each lad who has played their role in giving my house its own water supply. So from the bottom of my heart I want to thank each and every one of you.
December 1, 2021
I would like to thank Dragon Drilling for the excellent work carried out in drilling my new borehole. Each member of staff who has visited the site have gone above and beyond in the way they have carried out their work and taking time to explain and answers all the (many) questions I have asked over the past few weeks.
December 1, 2021
Work is progressing really well on our borehole so I wanted to note my appreciation of the work done by Dylan and Jasper. They have been professional and friendly and have kept us up to date with progress during the works. I'll recommend Dragon Drilling on their performance alone. Looking forward to the next steps.
November 19, 2021
Thank you again for coming out to fix the issue with our borehole at such short notice. Very much appreciated. We will leave your contact details with the new owner and pass on our highest recommendation that they continue using your services.
November 1, 2021
Once again you score 100/100 for your service and the delightful character of George your engineer. Each of the three members of your team who have visited here have been polite, positive and helpful, and above all 'nice' personalities.
October 28, 2021
Thanks for the great service, Chris did a top class job, really pleased with the new water treatment system Dragon Drilling have installed.
October 4, 2021
My thanks to the whole team for a smooth and professional project.
September 24, 2021
Ricky and Chris were a great set of drillers.
August 19, 2021
We had a previous water system with a load of filters and tanks which took up half our garage space. By the time Chris had finished we had a totally streamlined new system, laid out exactly how we wanted it and taking up less than half the previous space. He was very friendly and helpful, and suggested the full new design, which is brilliant. Thanks very much on a great job.
August 2, 2021
May I take this opportunity to thank you for sending Jordan & Mal they have done a fantastic job even taking the time to explain to me & our 5 year old daughter - who was full of questions, about how everything worked etc, & of course for leaving a clean tidy site would recommend to anyone.
August 2, 2021
Very happy with the way Ricky and Richard overcome the difficulties that we encountered drilling the leachate wells. Once again a good job well done.
July 27, 2021
Just wanted to let you know that Simon and Dave did a very professional and good job. Was very pleased with their work
July 9, 2021
Very impressed with Mark and Chris when they were drilling leachate wells.
July 5, 2021
Extremely happy with the drilling works carried out. Thanks to Mark, Chris and Trev.
July 2, 2021
Nice job, very quick and working great.
July 9, 2021
Guys are doing a good job as usual.
June 16, 2021
Excellent work, especially gaining access to difficult wells.
June 10, 2021
The site was left in excellent condition, a good job well done.
April 30, 2021
Just wanted to drop you a quick note to express my gratitude for yet another fantastic service to sort out a problem at our house. We really appreciate it!
June 4, 2021
The after service and yearly service is very professional and friendly.
April 13, 2021
Excellent service, excellent staff. I consider Dragon Drilling to be part of our essential team to run my business efficiently.
May 1, 2021
I have to say that everything about this project has just been a great pleasure from start to finish. The company's reputation was excellent when I did the research before starting out - and it is now easy to see why. Everyone I have dealt with without exception has been just as professional and straight as could be and a pleasure to have around. It isn't often, these days, that I get such a feeling of confidence in a team.
March 18, 2021
We thank you for your efficient installation and hope to look to the future with confidence as regards our water supplies which had been a source of concern for a number of years. Please thank you staff on our behalf.
January 26, 2021
Can you also pass on my thanks to Simon and Nathan for their work carried out on site to run as smoothly as it has.
November 27, 2020
We're very pleased with the result of stage 1 of the water borehole drilling - well done Phil and Dan.
November 19, 2020
Thanks for completing the service, your engineer was very helpful.
November 17, 2020
Thank you for coming out to inspect our private water supply and install new sediment and UV filters. Chris was very knowledgeable and friendly.
November 2, 2020
Just wanted to send you a brief note of gratitude for all the help and support through the process of putting in the borehole. All the team who have helped us with this project have been friendly, engaging, humorous and knowledgeable. Please pass on my very sincere thanks to everyone for the support, suggestions, guidance and humour through the entire project.
October 15, 2020
Please feedback to George his work was excellent, as was Malcom’s and his team.
September 10, 2020
You will know from Chris and George that we have our water back after installing a new pump. They did excellent work and I did say they both deserve “superhero” badges.
September 3, 2020
Thank you for that and please pass on our thanks to all the team for a thoroughly professional job. Everyone was very easygoing and unobtrusive.
September 2, 2020
We must take this opportunity to thank you and your team for the excellent service you have given despite the current restrictions of Covid-19. The friendly and very helpful contacts with Andrea have been very reassuring. Your engineer, Chris, has been kind, courteous, very skilful and incredibly hard working. This has not been an easy job but Chris and George accomplished it, giving us a completely, renewed, modern system which is working very well.
August 14, 2020
Top notch job from Chris and George, once again thanks for the first class service
August 10, 2020
Thank you so much to Chris (I think that’s his name) for making such a great job of installing the filters. So neat and tidy and very quick. I am super delighted with the filters such a difference in the water quality instantly no more metallic taste and the water softness is amazing. I am so happy thank you all very much.
August 11, 2020
I would like to thank everyone at Dragon Drilling, especially Chris, for your help. I appreciate that you were taking on somebody else’s installation. Chris has been a star, getting to grips with our strange and complicated setup and making sure we have water and the system is safe. We have enough experience to know that service like this is way above and beyond the norm. We would not hesitate to recommend Dragon drilling.
July 31, 2020
Thank you and your team for the excellent work
July 27, 2020
Just a note to let you know that all of the guys who turned up on site were fantastic and i cannot fault their attitude or work. Please pass on my sincere thanks.
June 2, 2020
Many thanks for the work to provide water to our Paddock. I'm sure that our horses and ponies will appreciate it, and us too as we will be able to get a fresh hot and cold drink when we need.
April 1, 2020
Just wanted to let you know that the job your guys done at site were a great team.
Please pass my thanks on to them.
February 28, 2020
Just a quick email regarding your lads on site this week. As always they have been great followed site rules regarding signing in and out and TMP so just a big thanks from me.
February 27, 2020
Thanks for yesterday, the engineer did a great job and I am very pleased.
February 17, 2020
Your staff were professional and proficient throughout their time on site
November 13, 2019
The engineer did an excellent job this morning, and everything is now perfect with the water.
October 29, 2019
They cracked on and we could work alongside with ease.
June 5, 2019
I would like to Thank Simon and Darren for their efforts, they have done an excellent job in a timely and efficient manner.
March 18, 2019
One of the highlights of your service was that whenever I contacted you, sometimes with silly questions and worries, you always responded promptly and fully.
March 1, 2019
A massive thank you to Dragon Drilling for the work they've done at Kyujutsu Archery Club. They were both professional and efficient and we couldn't recommend them highly enough.
January 30, 2019
Just an email to thank the engineer for his efficient work on the filters.
January 23, 2019
The drillers did a great job!
January 16, 2019
Happy New Year to you all, thanks for all the work, the lads did a great job.
December 21, 2018
Thanks again for your work this week. As previously mentioned Dragon Drilling are by far the most professional drillers I have come across.
December 21, 2018
Great job done, please pass my thanks to the lads for a very professional job!
December 3, 2018
The installation teams approach was great. Pragmatic, confident and appreciative of need.
October 23, 2018
Andrea and Seb are very efficient and we do appreciate how quickly our enquiry / emergency was dealt with
September 28, 2018
I was impressed by the quality of the work and the friendliness of the staff
November 7, 2018
Thanks for sending the installation team. Please pass on thanks again - really liked their pragmatic and can-do approach on the installation which was really appreciated
November 16, 2018
The drillers were always on time, friendly, professional and very tidy
October 19, 2018
Going very well so far and can I say the lads on the job (Ricky, Dave and Simon) are very professional in every way, well-mannered, clean / tidy and keep me posted on everything.
September 6, 2018
I just wanted to send an email to say thank you to you and your team. While there were some urgent discussions at the beginning, I believe the task and issues were handled in a positive and professional manner. Dragon Drilling has a good reputation and it is well deserved.
August 18, 2018
The whole process was very professional and slick, we have already sung your praises to anyone who will listen or shows an interest.
July 18, 2018
Just wanted to say what an excellent job you guys did for us. Our inspector attended site yesterday to review and was impressed with the job. The guys were safety conscious, approachable and supportive of all that was going on around them so ticked all my boxes.
June 18, 2018
Mal is very patient and professional. The office staff are brilliant, and Sam is very responsive to queries
April 14, 2018
The service was excellent, prompt and diligent. We dealt with Sam and his responses were prompt and accurate
February 18, 2018
The drillers were brilliant considering the conditions they had to work in. They were very good at keeping us informed at all times
January 20, 2018
Hi Guys, just want to say everyone who has been on site from Dragon has been great! It was great to have conversations with the A-team and we all mucked in together. Compliments to the guys and their expertise. Well done all!
January 19, 2018
Very impressed with the service and quality of work provided
December 19, 2017
It has been a pleasure doing business with you;
November 18, 2017
The team were lovely! Polite, funny and so helpful
October 18, 2017
Rhys and Rig 4 deserve praise. They could not have done more to keep going in awful conditions
December 18, 2017
Thank you for a great job, your guys were a pleasure to work with
September 18, 2017
Very friendly nice rig operators
September 18, 2017
Ricky and co are doing a great job here at sunny Dunbar
August 18, 2017
Call us on 01824 707777 to arrange a free, no obligation site survey!