Dragon Drilling places customer satisfaction above everything we do. Following a completed project, we will send out a questionnaire to measure customer satisfaction and to see if we can improve the services we offer.

Please see below for feedback we have received so far and check back regularly as this page is updated frequently.

It was a pleasure to have quality contractors on my new build site and they were both excellent in their manner and tidy with their working. As a client one cannot ask for more. Wherever I had a question with Malcolm, Dan and Simon they were very detailed in their answers and did not appear at all flustered by my somewhat repetitive interruptions.

Leicestershire - Water borehole

July 8, 2024

Thank you, I'm very grateful for all your excellent work.

South Wales - Water Borehole and Ground Source Heating

July 2, 2024

Please thank your drilling crew for me, they did a great job last week.

South Wales - Water Borehole

July 2, 2024

Just wanted to say thanks to Mal for the drilling, cracking effort and stress free on my part.

Cheshire - Water Borehole

June 24, 2024

We are delighted with everything and clean, clear water with no treatment needed. How good is that!

Cheshire - System upgrade

June 6, 2024

Dylan and Danny have been great and a pleasure to work with and we’re very excited to now have a good successful borehole. We’ll be happy to recommend you guys.

South Wales - Water Borehole

June 5, 2024

Just a note to thank you for sorting the problem with the pump. Your attendance yesterday to fit in with our occupancy was much appreciated. We have been very pleased with the service you have provided.

North Wales - Water Borehole

May 30, 2024

Just wanted to again applaud the performance of the Dragon team. As with previous phases Chris was great, contacted me in advance so we could ensure our site was ready, came and did the job as planned, it has been a great overall experience working with the Dragon team and I wouldn’t hesitate to be a referral for you.

Manchester - Water Borehole

May 21, 2024

Jasper attended our property today to solve a problem with our borehole not pumping. He could not have been any more helpful and did a great job of putting everything back together brilliantly. The system is now back and running significantly better than before. Ben was also great. Great service is rare these days and it was very must appreciated.

North Wales - Water Borehole

May 14, 2024

Thanks for an excellent job, much appreciated and no hassles.

South Wales - Monitoring Borehole

April 24, 2024

Many thanks for the excellent work done by your engineer, he did a great job.

North Wales - Water Treatment System

April 19, 2024

I’d like to say how well your 2 men performed on site, they were excellent and a credit to your company, kept us informed with what was happening, managed the drill and site well including the clear up post drill, I would highly recommend them for any future clients.

Manchester - Water Borehole

January 23, 2024

Just to say how amazing your guys were. Worked very efficiently and safely and kept us constantly up to date. Please send our thanks to them.

Berkshire - Water borehole

January 8, 2024

The lads worked very hard to achieve the sites needs, much appreciated.

Landfill Site

December 18, 2023

Very happy that Chris, Karl and Carl managed to get as deep as they did especially given the conditions.

Landfill Site

December 18, 2023

A job well done, as usual.

Landfill Site

December 18, 2023

Please pass on our sincere thanks to Arwyn, Daniel & Mark for doing such a splendid job. They worked in atrocious weather on the first day without complaining! They were helpful, considerate and reassuring about the process throughout. It was a pleasure to have them working here.

Shropshire - Water Borehole

January 8, 2024

All the staff that were on our job were professional and work to a high standard. Our water supply is now plentiful and of quality. After service is also excellent with nothing being to much trouble.

Cheshire - Water Borehole

December 1, 2023

Just wanted to say thanks for sorting out our problem, in particular I wanted to say how much I appreciated the pride and dedication to doing an excellent job in an excellent manner.

Leicestershire - Groundworks

November 7, 2023

I just wanted to say thank you for sending two of the nicest engineers on the planet to do my filter service. So polite and considerate, a real credit to Dragon Drilling.

Shropshire - System Service

November 21, 2023

Many thanks to you and your team for the splendid job that was done. Please give Jasper, Chris and Cal a big shout out for doing such a good job.

Shropshire - System Upgrade

November 9, 2023

Please pass on my thanks to the drilling team, they have done a very good job on three of the wettest days/nights I have seen here for years and made good the site brilliantly.

South Wales - Water Borehole

October 10, 2023

I just wanted to reach out to you to express how impressed & delighted I have been with Malcolm and Simon throughout the time at my property. I cannot express enough how impressed I am with their dedication, professionalism, and expertise. They truly are an asset to your business.

West Midlands - Water Borehole

October 10, 2023

The lads (Jason and Andy) did a great job even after the poor weather conditions.

Landfill Site

August 18, 2023

Thank you as always, never any issues with Ricky, Terry or Dragon Drilling

Landfill Site

August 4, 2023

Thanks to Ricky and Terry for a quick turnaround.

Landfill Site

July 14, 2023

Very happy with the work carried out by Chris, Karl and Rich.

Landfill Site

July 14, 2023

Thank you to the lads (Chris and Karl) for another good job.

Landfill Site

June 23, 2023

Great work from Mark and Trefor to keep going and complete the borehole in difficult circumstances.

Landfill Site

July 10, 2023

A big thank you to Ricky, Andy, Jason and Terry for all their hard work, we will be more than happy to use Dragon Drilling again.

Landfill Site

July 6, 2023

I would like to feedback just how impressed and pleased we were with the work done so far, the two Dan’s are great guys, very professional and efficient, reflecting well on your company. A massive thumbs up from us.

North Wales - Water Borehole

May 16, 2023

I would like to say thank you to your drill team who attended my property last week and were very professional.

North Wales - Water Borehole

May 15, 2023

Many thanks for another job well done.

North Wales - Water Treatment System

May 9, 2023

Both Malcolm and Simon couldn't have been friendlier / nicer guys. They were lovely to have on site.

Buckinghamshire - Water Borehole

April 17, 2023

I do just have to say I am very impressed with your crew and your organisation. From start to finish, obliging, helpful and totally professional. I am a retired civils/building contractor so I might just have an insight into how hard it is to do it well! I am not easily impressed, but I am now.

Shropshire - Water Borehole

April 4, 2023

I would just like to say that the staff and myself are very pleased with your drilling crew Simon and Karl and how they carried out the works, they have done a great job considering the conditions weren’t the best to work with and that all problems we had were quickly resolved.

Landfill Site

March 31, 2023

Thanks to your drillers for your patience and work on this challenging project.

Landfill Site

March 27, 2023

There’s no point pretending that this is an easy job to do, nor a small investment, so it’s with that in mind that I want to say how amazing the entire Dragon team were, from Ben at the original survey stage to the lads on site (rarely have I come across such a polite bunch of guys) all the way through to Sam in the billing team. I can’t recommend the Dragon Drilling team enough.

Nottinghamshire

March 21, 2023

An excellent drilling team.

Landfill Site

February 28, 2023

Please pass our thanks to a very good drilling crew.

Landfill Site

February 24, 2023

I just wanted to say a big thank you to Mal, Phil and Jasper. They have been great to have on site and we could not have asked for nicer guys, or better drillers. You should be very proud of them. As ambassadors for your business you could not find better. Their knowledge of drilling is exceptional and their attitude and how they dealt with problems was nothing but professional.

Gloucestershire

February 14, 2023

Really appreciate the job Simon and Karl are doing on the difficult slopes.

Landfill Site

February 6, 2023

Great job, thank you to Simon and Karl.

Landfill Site

January 13, 2023

Big thank you to Ricky and Andy for achieving the depths in difficult conditions.

Landfill Site

January 13, 2023

Good job as usual by Chris, Rich and Rhys.

Landfill Site

January 23, 2023

Really helpful whilst working on steep locations and were congratulation for your efforts.

Landfill Site

December 23, 2022

They did a difficult job in the best of times and they continued to complete the job before the Christmas break.

Landfill Site

December 22, 2022

Excellent work on a tricky site which had to be carried out differently to others due to security factors.

Landfill Site

December 16, 2022

We would just like to say a massive thank you for coming out to us at such short notice and just before Christmas to sort out our water problem. It was a really difficult few days we had to go through but you’ve fixed it now and we can’t tell you how grateful we are for your amazing, prompt, and friendly service!

North Wales - Water Borehole

December 21, 2022

I just want to say that they were really sound lads too. Dan is a really nice bloke, very polite and communicative

North Wales - Water Borehole

December 1, 2022

We are now connected and able to enjoy our new water supply. Thank you to you and your team for a wonderful job.

Gloucestershire

December 1, 2022

Thank you for the work, Simon top man, weather and ground conditions got quite bad, he did a good job.

Landfill Site

November 22, 2022

I just wanted to mention that your two guys who were drilling, Andy and Ricky, were always thinking two steps ahead, they operated safely and knew how to get the job done. As a manager, I was confident that they were always working safely, and so credit where its due, at a time when I am finding a lot of contractors have slipped in their standards, these two did great.

Landfill Site

November 14, 2022

I have to say, that each engineer who has come out to us has been so nice! From the drillers, Mark and Mal, to Jasper and yesterday George. Can we just say how happy we have been with the service we have received from Dragon Drilling thus far. With your professional attitude, it has made, what seemed, an enormous undertaking for us, so simple and efficient.

Wirral - Water Borehole

November 3, 2022

The drilling team completed the job remarkably quickly and efficiently and did an excellent job of tidying up the location afterwards.

Shropshire - Water Borehole

October 26, 2022

Hi - Chris is an absolute star - helpful, knowledgable and a great problem solver. He takes his time to find the right solution. Don’t know where we would be without him. Thank you Chris and Dragon Drilling.

North Wales - Water Borehole

October 11, 2022

Just want to say a huge thank you to Sam, Ben, Chris & George for the install and the drillers for the getting the water supply sorted. We couldn’t be happier. Drillers did a superb job. Chris was a very knowledgeable guy. George did a clean job with the manhole install and the pipework excavation reinstatement.

Shropshire - Water Borehole

September 23, 2022

Simon and Richard did a very good job with difficult site conditions and traffic.

Landfill Site

September 7, 2022

Ricky and Andy are a credit to Dragon Drilling.

Landfill Site

September 6, 2022

Excellent job, well done.

Landfill Site

September 5, 2022

Very happy with the way Mark and Trefor carried out the drilling.

Landfill Site

September 2, 2022

Another job well done by Mark and Chris, the site was left tidy and the drilling completed quickly.

Landfill Site

August 26, 2022

Just a note to say what a great crew Ricky & Andy are. Great communications at all times they were not “needy”, as others have been, clean tidy, well organised and all done in a very professional way a credit to your company.

Landfill Site

August 15, 2022

Just wanted to say how helpful Chris was getting my borehole working again. Quick and timely response and friendly approach got our water back and then some phone support to sort out a few glitches that appeared after. Can’t cope without a water supply and good to know the right support is there when you need it.

North Wales - Water Borehole

May 30, 2022

I just wanted to say a quick belated thanks to Chris and team who completed the drilling. He was fantastic with regards to providing information and his work ethic was brilliant.

Landfill Site

May 25, 2022

Chris was great and I am so pleased you could fit us in today and lucky it all worked out. Best wishes and once again thanks so much for making this happen so much quicker.

North Wales - Water Borehole

May 23, 2022

Thanks for all your help and assistance with the job. Your guys were prompt, excellent, professional and knowledgable.

South Wales - Borehole Airlift

April 4, 2022

Just a note to say thank you to Dylan and Carl for drilling our borehole - they were both commensurate professionals explaining how they were getting on and keeping the work area tidy and safe. They are both great ambassadors for Dragon Drilling - so a big thank you to them both.

Powys - Water Borehole

March 15, 2022

Just wanted to let you know Simon and Arwyn did a really good job at both sites, Especially at the second one where there was some particularly hard wells to access .They both just got on with the drilling in a safe professional manner with no fuss. Good Job

Landfill Site

February 11, 2022

Thanks to the team for all the hard work.

Cheshire - Ground Source Heating Boreholes

January 17, 2022

We are very happy with the job, Ricky and Richard are an excellent team.

Landfill Site

December 10, 2021

Simon did really well with the difficult site conditions and the covid situation.

Landfill Site

December 17, 2021

Excellent work from Mark and Trefor with the gas well drilling.

Landfill Site

January 14, 2022

Mark and Trefor were the best drilling crew we have had at the site. They followed all the rules and completed the job without any issues.

Landfill Site

December 7, 2021

We are very pleased with the tidiness of the work and the result. Please pass our thanks to Chris and George for their work and advice.

Shropshire - System Upgrade

January 11, 2022

Great people who we felt comfortable with, a straight and honourable company to deal with.

Shropshire - Water Borehole

December 1, 2021

Dragon Drilling is a family business and this is obvious by the commitment shown - from the lady who took my first query to each lad who has played their role in giving my house its own water supply. So from the bottom of my heart I want to thank each and every one of you.

North Wales - Water Borehole

December 1, 2021

I would like to thank Dragon Drilling for the excellent work carried out in drilling my new borehole. Each member of staff who has visited the site have gone above and beyond in the way they have carried out their work and taking time to explain and answers all the (many) questions I have asked over the past few weeks.

North Wales - Water Borehole

December 1, 2021

Work is progressing really well on our borehole so I wanted to note my appreciation of the work done by Dylan and Jasper. They have been professional and friendly and have kept us up to date with progress during the works. I'll recommend Dragon Drilling on their performance alone. Looking forward to the next steps.

Shropshire - Water Borehole

November 19, 2021

Thank you again for coming out to fix the issue with our borehole at such short notice. Very much appreciated. We will leave your contact details with the new owner and pass on our highest recommendation that they continue using your services.

South Wales - System upgrade

November 1, 2021

Once again you score 100/100 for your service and the delightful character of George your engineer. Each of the three members of your team who have visited here have been polite, positive and helpful, and above all 'nice' personalities.

Shropshire - System Upgrade

October 28, 2021

Thanks for the great service, Chris did a top class job, really pleased with the new water treatment system Dragon Drilling have installed.

Yorkshire - System Upgrade

October 4, 2021

My thanks to the whole team for a smooth and professional project.

Cheshire - Ground Source Heating Boreholes

September 24, 2021

Ricky and Chris were a great set of drillers.

Landfill Site

August 19, 2021

We had a previous water system with a load of filters and tanks which took up half our garage space. By the time Chris had finished we had a totally streamlined new system, laid out exactly how we wanted it and taking up less than half the previous space. He was very friendly and helpful, and suggested the full new design, which is brilliant. Thanks very much on a great job.

North Wales - Water Borehole

August 2, 2021

May I take this opportunity to thank you for sending Jordan & Mal they have done a fantastic job even taking the time to explain to me & our 5 year old daughter - who was full of questions, about how everything worked etc, & of course for leaving a clean tidy site would recommend to anyone.

Staffordshire - Ground Source Heating Boreholes

August 2, 2021

Very happy with the way Ricky and Richard overcome the difficulties that we encountered drilling the leachate wells. Once again a good job well done.

Landfill Site

July 27, 2021

Just wanted to let you know that Simon and Dave did a very professional and good job. Was very pleased with their work

Landfill Site

July 9, 2021

Very impressed with Mark and Chris when they were drilling leachate wells.

Landfill Site

July 5, 2021

Extremely happy with the drilling works carried out. Thanks to Mark, Chris and Trev.

Landfill Site

July 2, 2021

Nice job, very quick and working great.

Powys - Water Borehole

July 9, 2021

Guys are doing a good job as usual.

Landfill Site

June 16, 2021

Excellent work, especially gaining access to difficult wells.

Landfill Site

June 10, 2021

The site was left in excellent condition, a good job well done.

Landfill Site

April 30, 2021

Just wanted to drop you a quick note to express my gratitude for yet another fantastic service to sort out a problem at our house. We really appreciate it!

North Wales - Water Borehole

June 4, 2021

The after service and yearly service is very professional and friendly.

North Wales - System service

April 13, 2021

Excellent service, excellent staff. I consider Dragon Drilling to be part of our essential team to run my business efficiently.

Shropshire - Water Borehole

May 1, 2021

I have to say that everything about this project has just been a great pleasure from start to finish. The company's reputation was excellent when I did the research before starting out - and it is now easy to see why. Everyone I have dealt with without exception has been just as professional and straight as could be and a pleasure to have around. It isn't often, these days, that I get such a feeling of confidence in a team.

Shropshire - Water Borehole

March 18, 2021

We thank you for your efficient installation and hope to look to the future with confidence as regards our water supplies which had been a source of concern for a number of years. Please thank you staff on our behalf.

North Wales - Water Borehole

January 26, 2021

Can you also pass on my thanks to Simon and Nathan for their work carried out on site to run as smoothly as it has.

Landfill Site

November 27, 2020

We're very pleased with the result of stage 1 of the water borehole drilling - well done Phil and Dan.

North Wales - Water Borehole

November 19, 2020

Thanks for completing the service, your engineer was very helpful.

North Wales - System service

November 17, 2020

Thank you for coming out to inspect our private water supply and install new sediment and UV filters. Chris was very knowledgeable and friendly.

South Wales - System upgrade

November 2, 2020

Just wanted to send you a brief note of gratitude for all the help and support through the process of putting in the borehole. All the team who have helped us with this project have been friendly, engaging, humorous and knowledgeable. Please pass on my very sincere thanks to everyone for the support, suggestions, guidance and humour through the entire project.

West Yorkshire - Water Borehole

October 15, 2020

Please feedback to George his work was excellent, as was Malcom’s and his team.

Powys - Water Borehole

September 10, 2020

You will know from Chris and George that we have our water back after installing a new pump. They did excellent work and I did say they both deserve “superhero” badges.

North Wales - System upgrade

September 3, 2020

Thank you for that and please pass on our thanks to all the team for a thoroughly professional job. Everyone was very easygoing and unobtrusive.

North Wales - Water Borehole

September 2, 2020

We must take this opportunity to thank you and your team for the excellent service you have given despite the current restrictions of Covid-19. The friendly and very helpful contacts with Andrea have been very reassuring. Your engineer, Chris, has been kind, courteous, very skilful and incredibly hard working. This has not been an easy job but Chris and George accomplished it, giving us a completely, renewed, modern system which is working very well.

North Wales - System upgrade

August 14, 2020

Top notch job from Chris and George, once again thanks for the first class service

North Wales - System upgrade

August 10, 2020

Thank you so much to Chris (I think that’s his name) for making such a great job of installing the filters. So neat and tidy and very quick. I am super delighted with the filters such a difference in the water quality instantly no more metallic taste and the water softness is amazing. I am so happy thank you all very much.

Shropshire - System upgrade

August 11, 2020

I would like to thank everyone at Dragon Drilling, especially Chris, for your help. I appreciate that you were taking on somebody else’s installation. Chris has been a star, getting to grips with our strange and complicated setup and making sure we have water and the system is safe. We have enough experience to know that service like this is way above and beyond the norm. We would not hesitate to recommend Dragon drilling.

Shropshire - System repair

July 31, 2020

Thank you and your team for the excellent work

Landfill Site

July 27, 2020

Just a note to let you know that all of the guys who turned up on site were fantastic and i cannot fault their attitude or work. Please pass on my sincere thanks.

Macclesfield - Water Borehole

June 2, 2020

Many thanks for the work to provide water to our Paddock. I'm sure that our horses and ponies will appreciate it, and us too as we will be able to get a fresh hot and cold drink when we need.

Staffordshire - Water Borehole

April 1, 2020

Just wanted to let you know that the job your guys done at site were a great team.

Please pass my thanks on to them.

Landfill Site

February 28, 2020

Just a quick email regarding your lads on site this week. As always they have been great followed site rules regarding signing in and out and TMP so just a big thanks from me.

Landfill Site

February 27, 2020

Thanks for yesterday, the engineer did a great job and I am very pleased.

North Wales - System upgrade

February 17, 2020

Your staff were professional and proficient throughout their time on site

North Wales - Water Borehole

November 13, 2019

The engineer did an excellent job this morning, and everything is now perfect with the water.

North Wales - System service

October 29, 2019

They cracked on and we could work alongside with ease.

North Wales - Ground Source Heating Boreholes

June 5, 2019

I would like to Thank Simon and Darren for their efforts, they have done an excellent job in a timely and efficient manner.

Landfill Site

March 18, 2019

One of the highlights of your service was that whenever I contacted you, sometimes with silly questions and worries, you always responded promptly and fully.

North Wales - Water Borehole

March 1, 2019

A massive thank you to Dragon Drilling for the work they've done at Kyujutsu Archery Club. They were both professional and efficient and we couldn't recommend them highly enough.

Runcorn - Water Borehole

January 30, 2019

Just an email to thank the engineer for his efficient work on the filters.

Caernarfon - Water treatment system

January 23, 2019

The drillers did a great job!

Porthmadog - Water Borehole

January 16, 2019

Happy New Year to you all, thanks for all the work, the lads did a great job.

Landfill Site

December 21, 2018

Thanks again for your work this week. As previously mentioned Dragon Drilling are by far the most professional drillers I have come across.

Landfill Site

December 21, 2018

Great job done, please pass my thanks to the lads for a very professional job!

Landfill Site

December 3, 2018

The installation teams approach was great. Pragmatic, confident and appreciative of need.

Caernarfon - Water Borehole and Ground Source Heating Boreholes

October 23, 2018

Andrea and Seb are very efficient and we do appreciate how quickly our enquiry / emergency was dealt with

Cwmystradllyn - Water Borehole

September 28, 2018

I was impressed by the quality of the work and the friendliness of the staff

Llangollen - Water Borehole

November 7, 2018

Thanks for sending the installation team. Please pass on thanks again - really liked their pragmatic and can-do approach on the installation which was really appreciated

Caernarfon - Water Borehole and Ground Source Heating Boreholes

November 16, 2018

The drillers were always on time, friendly, professional and very tidy

Landfill Site

October 19, 2018

Going very well so far and can I say the lads on the job (Ricky, Dave and Simon) are very professional in every way, well-mannered, clean / tidy and keep me posted on everything.

Landfill site

September 6, 2018

I just wanted to send an email to say thank you to you and your team. While there were some urgent discussions at the beginning, I believe the task and issues were handled in a positive and professional manner. Dragon Drilling has a good reputation and it is well deserved.

Abergwyngregyn - Ground Source Heating Boreholes

August 18, 2018

The whole process was very professional and slick, we have already sung your praises to anyone who will listen or shows an interest.

Bryneglwys - Ground Source Heating Boreholes

July 18, 2018

Just wanted to say what an excellent job you guys did for us. Our inspector attended site yesterday to review and was impressed with the job. The guys were safety conscious, approachable and supportive of all that was going on around them so ticked all my boxes.

Landfill Site

June 18, 2018

Mal is very patient and professional. The office staff are brilliant, and Sam is very responsive to queries

North Wales - Water Borehole

April 14, 2018

The service was excellent, prompt and diligent. We dealt with Sam and his responses were prompt and accurate

Shropshire - Water Borehole

February 18, 2018

The drillers were brilliant considering the conditions they had to work in. They were very good at keeping us informed at all times

North Wales - Water Borehole

January 20, 2018

Hi Guys, just want to say everyone who has been on site from Dragon has been great! It was great to have conversations with the A-team and we all mucked in together. Compliments to the guys and their expertise. Well done all!

Anglesey - Water Borehole

January 19, 2018

Very impressed with the service and quality of work provided

North Wales - Water Borehole

December 19, 2017

It has been a pleasure doing business with you;

North Wales - Water Borehole

November 18, 2017

The team were lovely! Polite, funny and so helpful

Oswestry - Water Borehole

October 18, 2017

Rhys and Rig 4 deserve praise. They could not have done more to keep going in awful conditions

Landfill Site

December 18, 2017

Thank you for a great job, your guys were a pleasure to work with

North Wales - Water Borehole

September 18, 2017

Very friendly nice rig operators

North Wales - Ground Source Heating Boreholes

September 18, 2017

Ricky and co are doing a great job here at sunny Dunbar

Landfill Site

August 18, 2017

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