Dragon Drilling places customer satisfaction above everything we do. Following a completed project, we will send out a questionnaire to measure customer satisfaction and to see if we can improve the services we offer.

Please see below for feedback we have received so far and check back regularly as this page is updated frequently.

Just wanted to say how helpful Chris was getting my borehole working again. Quick and timely response and friendly approach got our water back and then some phone support to sort out a few glitches that appeared after. Can’t cope without a water supply and good to know the right support is there when you need it.

North Wales - Water Borehole

May 30, 2022

I just wanted to say a quick belated thanks to Chris and team who completed the drilling. He was fantastic with regards to providing information and his work ethic was brilliant.

Landfill Site

May 25, 2022

Chris was great and I am so pleased you could fit us in today and lucky it all worked out. Best wishes and once again thanks so much for making this happen so much quicker.

North Wales - Water Borehole

May 23, 2022

Thanks for all your help and assistance with the job. Your guys were prompt, excellent, professional and knowledgable.

South Wales - Borehole Airlift

April 4, 2022

Just a note to say thank you to Dylan and Carl for drilling our borehole - they were both commensurate professionals explaining how they were getting on and keeping the work area tidy and safe. They are both great ambassadors for Dragon Drilling - so a big thank you to them both.

Powys - Water Borehole

March 15, 2022

Just wanted to let you know Simon and Arwyn did a really good job at both sites, Especially at the second one where there was some particularly hard wells to access .They both just got on with the drilling in a safe professional manner with no fuss. Good Job

Landfill Site

February 11, 2022

Thanks to the team for all the hard work.

Cheshire - Ground Source Heating Boreholes

January 17, 2022

We are very happy with the job, Ricky and Richard are an excellent team.

Landfill Site

December 10, 2021

Simon did really well with the difficult site conditions and the covid situation.

Landfill Site

December 17, 2021

Excellent work from Mark and Trefor with the gas well drilling.

Landfill Site

January 14, 2022

Mark and Trefor were the best drilling crew we have had at the site. They followed all the rules and completed the job without any issues.

Landfill Site

December 7, 2021

We are very pleased with the tidiness of the work and the result. Please pass our thanks to Chris and George for their work and advice.

Shropshire - System Upgrade

January 11, 2022

Great people who we felt comfortable with, a straight and honourable company to deal with.

Shropshire - Water Borehole

December 1, 2021

Dragon Drilling is a family business and this is obvious by the commitment shown - from the lady who took my first query to each lad who has played their role in giving my house its own water supply. So from the bottom of my heart I want to thank each and every one of you.

North Wales - Water Borehole

December 1, 2021

I would like to thank Dragon Drilling for the excellent work carried out in drilling my new borehole. Each member of staff who has visited the site have gone above and beyond in the way they have carried out their work and taking time to explain and answers all the (many) questions I have asked over the past few weeks.

North Wales - Water Borehole

December 1, 2021

Work is progressing really well on our borehole so I wanted to note my appreciation of the work done by Dylan and Jasper. They have been professional and friendly and have kept us up to date with progress during the works. I'll recommend Dragon Drilling on their performance alone. Looking forward to the next steps.

Shropshire - Water Borehole

November 19, 2021

Thank you again for coming out to fix the issue with our borehole at such short notice. Very much appreciated. We will leave your contact details with the new owner and pass on our highest recommendation that they continue using your services.

South Wales - System upgrade

November 1, 2021

Once again you score 100/100 for your service and the delightful character of George your engineer. Each of the three members of your team who have visited here have been polite, positive and helpful, and above all 'nice' personalities.

Shropshire - System Upgrade

October 28, 2021

Thanks for the great service, Chris did a top class job, really pleased with the new water treatment system Dragon Drilling have installed.

Yorkshire - System Upgrade

October 4, 2021

My thanks to the whole team for a smooth and professional project.

Cheshire - Ground Source Heating Boreholes

September 24, 2021

Ricky and Chris were a great set of drillers.

Landfill Site

August 19, 2021

We had a previous water system with a load of filters and tanks which took up half our garage space. By the time Chris had finished we had a totally streamlined new system, laid out exactly how we wanted it and taking up less than half the previous space. He was very friendly and helpful, and suggested the full new design, which is brilliant. Thanks very much on a great job.

North Wales - Water Borehole

August 2, 2021

May I take this opportunity to thank you for sending Jordan & Mal they have done a fantastic job even taking the time to explain to me & our 5 year old daughter - who was full of questions, about how everything worked etc, & of course for leaving a clean tidy site would recommend to anyone.

Staffordshire - Ground Source Heating Boreholes

August 2, 2021

Very happy with the way Ricky and Richard overcome the difficulties that we encountered drilling the leachate wells. Once again a good job well done.

Landfill Site

July 27, 2021

Just wanted to let you know that Simon and Dave did a very professional and good job. Was very pleased with their work

Landfill Site

July 9, 2021

Very impressed with Mark and Chris when they were drilling leachate wells.

Landfill Site

July 5, 2021

Extremely happy with the drilling works carried out. Thanks to Mark, Chris and Trev.

Landfill Site

July 2, 2021

Nice job, very quick and working great.

Powys - Water Borehole

July 9, 2021

Guys are doing a good job as usual.

Landfill Site

June 16, 2021

Excellent work, especially gaining access to difficult wells.

Landfill Site

June 10, 2021

The site was left in excellent condition, a good job well done.

Landfill Site

April 30, 2021

Just wanted to drop you a quick note to express my gratitude for yet another fantastic service to sort out a problem at our house. We really appreciate it!

North Wales - Water Borehole

June 4, 2021

The after service and yearly service is very professional and friendly.

North Wales - System service

April 13, 2021

Excellent service, excellent staff. I consider Dragon Drilling to be part of our essential team to run my business efficiently.

Shropshire - Water Borehole

May 1, 2021

I have to say that everything about this project has just been a great pleasure from start to finish. The company's reputation was excellent when I did the research before starting out - and it is now easy to see why. Everyone I have dealt with without exception has been just as professional and straight as could be and a pleasure to have around. It isn't often, these days, that I get such a feeling of confidence in a team.

Shropshire - Water Borehole

March 18, 2021

We thank you for your efficient installation and hope to look to the future with confidence as regards our water supplies which had been a source of concern for a number of years. Please thank you staff on our behalf.

North Wales - Water Borehole

January 26, 2021

Can you also pass on my thanks to Simon and Nathan for their work carried out on site to run as smoothly as it has.

Landfill Site

November 27, 2020

We're very pleased with the result of stage 1 of the water borehole drilling - well done Phil and Dan.

North Wales - Water Borehole

November 19, 2020

Thanks for completing the service, your engineer was very helpful.

North Wales - System service

November 17, 2020

Thank you for coming out to inspect our private water supply and install new sediment and UV filters. Chris was very knowledgeable and friendly.

South Wales - System upgrade

November 2, 2020

Just wanted to send you a brief note of gratitude for all the help and support through the process of putting in the borehole. All the team who have helped us with this project have been friendly, engaging, humorous and knowledgeable. Please pass on my very sincere thanks to everyone for the support, suggestions, guidance and humour through the entire project.

West Yorkshire - Water Borehole

October 15, 2020

Please feedback to George his work was excellent, as was Malcom’s and his team.

Powys - Water Borehole

September 10, 2020

You will know from Chris and George that we have our water back after installing a new pump. They did excellent work and I did say they both deserve “superhero” badges.

North Wales - System upgrade

September 3, 2020

Thank you for that and please pass on our thanks to all the team for a thoroughly professional job. Everyone was very easygoing and unobtrusive.

North Wales - Water Borehole

September 2, 2020

We must take this opportunity to thank you and your team for the excellent service you have given despite the current restrictions of Covid-19. The friendly and very helpful contacts with Andrea have been very reassuring. Your engineer, Chris, has been kind, courteous, very skilful and incredibly hard working. This has not been an easy job but Chris and George accomplished it, giving us a completely, renewed, modern system which is working very well.

North Wales - System upgrade

August 14, 2020

Top notch job from Chris and George, once again thanks for the first class service

North Wales - System upgrade

August 10, 2020

Thank you so much to Chris (I think that’s his name) for making such a great job of installing the filters. So neat and tidy and very quick. I am super delighted with the filters such a difference in the water quality instantly no more metallic taste and the water softness is amazing. I am so happy thank you all very much.

Shropshire - System upgrade

August 11, 2020

I would like to thank everyone at Dragon Drilling, especially Chris, for your help. I appreciate that you were taking on somebody else’s installation. Chris has been a star, getting to grips with our strange and complicated setup and making sure we have water and the system is safe. We have enough experience to know that service like this is way above and beyond the norm. We would not hesitate to recommend Dragon drilling.

Shropshire - System repair

July 31, 2020

Thank you and your team for the excellent work

Landfill Site

July 27, 2020

Just a note to let you know that all of the guys who turned up on site were fantastic and i cannot fault their attitude or work. Please pass on my sincere thanks.

Macclesfield - Water Borehole

June 2, 2020

Many thanks for the work to provide water to our Paddock. I'm sure that our horses and ponies will appreciate it, and us too as we will be able to get a fresh hot and cold drink when we need.

Staffordshire - Water Borehole

April 1, 2020

Just wanted to let you know that the job your guys done at site were a great team.

Please pass my thanks on to them.

Landfill Site

February 28, 2020

Just a quick email regarding your lads on site this week. As always they have been great followed site rules regarding signing in and out and TMP so just a big thanks from me.

Landfill Site

February 27, 2020

Thanks for yesterday, the engineer did a great job and I am very pleased.

North Wales - System upgrade

February 17, 2020

Your staff were professional and proficient throughout their time on site

North Wales - Water Borehole

November 13, 2019

The engineer did an excellent job this morning, and everything is now perfect with the water.

North Wales - System service

October 29, 2019

They cracked on and we could work alongside with ease.

North Wales - Ground Source Heating Boreholes

June 5, 2019

I would like to Thank Simon and Darren for their efforts, they have done an excellent job in a timely and efficient manner.

Landfill Site

March 18, 2019

One of the highlights of your service was that whenever I contacted you, sometimes with silly questions and worries, you always responded promptly and fully.

North Wales - Water Borehole

March 1, 2019

A massive thank you to Dragon Drilling for the work they've done at Kyujutsu Archery Club. They were both professional and efficient and we couldn't recommend them highly enough.

Runcorn - Water Borehole

January 30, 2019

Just an email to thank the engineer for his efficient work on the filters.

Caernarfon - Water treatment system

January 23, 2019

The drillers did a great job!

Porthmadog - Water Borehole

January 16, 2019

Happy New Year to you all, thanks for all the work, the lads did a great job.

Landfill Site

December 21, 2018

Thanks again for your work this week. As previously mentioned Dragon Drilling are by far the most professional drillers I have come across.

Landfill Site

December 21, 2018

Great job done, please pass my thanks to the lads for a very professional job!

Landfill Site

December 3, 2018

The installation teams approach was great. Pragmatic, confident and appreciative of need.

Caernarfon - Water Borehole and Ground Source Heating Boreholes

October 23, 2018

Andrea and Seb are very efficient and we do appreciate how quickly our enquiry / emergency was dealt with

Cwmystradllyn - Water Borehole

September 28, 2018

I was impressed by the quality of the work and the friendliness of the staff

Llangollen - Water Borehole

November 7, 2018

Thanks for sending the installation team. Please pass on thanks again - really liked their pragmatic and can-do approach on the installation which was really appreciated

Caernarfon - Water Borehole and Ground Source Heating Boreholes

November 16, 2018

The drillers were always on time, friendly, professional and very tidy

Landfill Site

October 19, 2018

Going very well so far and can I say the lads on the job (Ricky, Dave and Simon) are very professional in every way, well-mannered, clean / tidy and keep me posted on everything.

Landfill site

September 6, 2018

I just wanted to send an email to say thank you to you and your team. While there were some urgent discussions at the beginning, I believe the task and issues were handled in a positive and professional manner. Dragon Drilling has a good reputation and it is well deserved.

Abergwyngregyn - Ground Source Heating Boreholes

August 18, 2018

The whole process was very professional and slick, we have already sung your praises to anyone who will listen or shows an interest.

Bryneglwys - Ground Source Heating Boreholes

July 18, 2018

Just wanted to say what an excellent job you guys did for us. Our inspector attended site yesterday to review and was impressed with the job. The guys were safety conscious, approachable and supportive of all that was going on around them so ticked all my boxes.

Landfill Site

June 18, 2018

Mal is very patient and professional. The office staff are brilliant, and Sam is very responsive to queries

North Wales - Water Borehole

April 14, 2018

The service was excellent, prompt and diligent. We dealt with Sam and his responses were prompt and accurate

Shropshire - Water Borehole

February 18, 2018

The drillers were brilliant considering the conditions they had to work in. They were very good at keeping us informed at all times

North Wales - Water Borehole

January 20, 2018

Hi Guys, just want to say everyone who has been on site from Dragon has been great! It was great to have conversations with the A-team and we all mucked in together. Compliments to the guys and their expertise. Well done all!

Anglesey - Water Borehole

January 19, 2018

Very impressed with the service and quality of work provided

North Wales - Water Borehole

December 19, 2017

It has been a pleasure doing business with you;

North Wales - Water Borehole

November 18, 2017

The team were lovely! Polite, funny and so helpful

Oswestry - Water Borehole

October 18, 2017

Rhys and Rig 4 deserve praise. They could not have done more to keep going in awful conditions

Landfill Site

December 18, 2017

Thank you for a great job, your guys were a pleasure to work with

North Wales - Water Borehole

September 18, 2017

Very friendly nice rig operators

North Wales - Ground Source Heating Boreholes

September 18, 2017

Ricky and co are doing a great job here at sunny Dunbar

Landfill Site

August 18, 2017

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