Dragon Drilling places customer satisfaction above everything we do. Following a completed project, we will send out a questionnaire to measure customer satisfaction and to see if we can improve the services we offer.
Please see below for feedback we have received so far and check back regularly as this page is updated frequently.
I have to say that everything about this project has just been a great pleasure from start to finish. The company's reputation was excellent when I did the research before starting out - and it is now easy to see why. Everyone I have dealt with without exception has been just as professional and straight as could be and a pleasure to have around. It isn't often, these days, that I get such a feeling of confidence in a team.
We thank you for your efficient installation and hope to look to the future with confidence as regards our water supplies which had been a source of concern for a number of years. Please thank you staff on our behalf.
Can you also pass on my thanks to Simon and Nathan for their work carried out on site to run as smoothly as it has.
We're very pleased with the result of stage 1 of the water borehole drilling - well done Phil and Dan.
Thanks for completing the service, your engineer was very helpful.
Thank you for coming out to inspect our private water supply and install new sediment and UV filters. Chris was very knowledgeable and friendly.
Just wanted to send you a brief note of gratitude for all the help and support through the process of putting in the borehole. All the team who have helped us with this project have been friendly, engaging, humorous and knowledgeable. Please pass on my very sincere thanks to everyone for the support, suggestions, guidance and humour through the entire project.
Please feedback to George his work was excellent, as was Malcom’s and his team.
You will know from Chris and George that we have our water back after installing a new pump. They did excellent work and I did say they both deserve “superhero” badges.
Thank you for that and please pass on our thanks to all the team for a thoroughly professional job. Everyone was very easygoing and unobtrusive.
We must take this opportunity to thank you and your team for the excellent service you have given despite the current restrictions of Covid-19. The friendly and very helpful contacts with Andrea have been very reassuring. Your engineer, Chris, has been kind, courteous, very skilful and incredibly hard working. This has not been an easy job but Chris and George accomplished it, giving us a completely, renewed, modern system which is working very well.
Top notch job from Chris and George, once again thanks for the first class service
Thank you so much to Chris (I think that’s his name) for making such a great job of installing the filters. So neat and tidy and very quick. I am super delighted with the filters such a difference in the water quality instantly no more metallic taste and the water softness is amazing. I am so happy thank you all very much.
I would like to thank everyone at Dragon Drilling, especially Chris, for your help. I appreciate that you were taking on somebody else’s installation. Chris has been a star, getting to grips with our strange and complicated setup and making sure we have water and the system is safe. We have enough experience to know that service like this is way above and beyond the norm. We would not hesitate to recommend Dragon drilling.
Thank you and your team for the excellent work
Just a note to let you know that all of the guys who turned up on site were fantastic and i cannot fault their attitude or work. Please pass on my sincere thanks.
Many thanks for the work to provide water to our Paddock. I'm sure that our horses and ponies will appreciate it, and us too as we will be able to get a fresh hot and cold drink when we need.
Just wanted to let you know that the job your guys done at site were a great team.
Please pass my thanks on to them.
Just a quick email regarding your lads on site this week. As always they have been great followed site rules regarding signing in and out and TMP so just a big thanks from me.
Thanks for yesterday, the engineer did a great job and I am very pleased.
Your staff were professional and proficient throughout their time on site
The engineer did an excellent job this morning, and everything is now perfect with the water.
They cracked on and we could work alongside with ease.
June 5, 2019
I would like to Thank Simon and Darren for their efforts, they have done an excellent job in a timely and efficient manner.
March 18, 2019
One of the highlights of your service was that whenever I contacted you, sometimes with silly questions and worries, you always responded promptly and fully.
March 1, 2019
A massive thank you to Dragon Drilling for the work they've done at Kyujutsu Archery Club. They were both professional and efficient and we couldn't recommend them highly enough.
January 30, 2019
Just an email to thank the engineer for his efficient work on the filters.
January 23, 2019
The drillers did a great job!
January 16, 2019
Happy New Year to you all, thanks for all the work, the lads did a great job.
December 21, 2018
Thanks again for your work this week. As previously mentioned Dragon Drilling are by far the most professional drillers I have come across.
December 21, 2018
Great job done, please pass my thanks to the lads for a very professional job!
December 3, 2018
The installation teams approach was great. Pragmatic, confident and appreciative of need.
October 23, 2018
Andrea and Seb are very efficient and we do appreciate how quickly our enquiry / emergency was dealt with
September 28, 2018
I was impressed by the quality of the work and the friendliness of the staff
November 7, 2018
Thanks for sending the installation team. Please pass on thanks again - really liked their pragmatic and can-do approach on the installation which was really appreciated
November 16, 2018
The drillers were always on time, friendly, professional and very tidy
October 19, 2018
Going very well so far and can I say the lads on the job (Ricky, Dave and Simon) are very professional in every way, well-mannered, clean / tidy and keep me posted on everything.
September 6, 2018
I just wanted to send an email to say thank you to you and your team. While there were some urgent discussions at the beginning, I believe the task and issues were handled in a positive and professional manner. Dragon Drilling has a good reputation and it is well deserved.
August 18, 2018
The whole process was very professional and slick, we have already sung your praises to anyone who will listen or shows an interest.
July 18, 2018
Just wanted to say what an excellent job you guys did for us. Our inspector attended site yesterday to review and was impressed with the job. The guys were safety conscious, approachable and supportive of all that was going on around them so ticked all my boxes.
June 18, 2018
Mal is very patient and professional. The office staff are brilliant, and Sam is very responsive to queries
April 14, 2018
The service was excellent, prompt and diligent. We dealt with Sam and his responses were prompt and accurate
February 18, 2018
The drillers were brilliant considering the conditions they had to work in. They were very good at keeping us informed at all times
January 20, 2018
Hi Guys, just want to say everyone who has been on site from Dragon has been great! It was great to have conversations with the A-team and we all mucked in together. Compliments to the guys and their expertise. Well done all!
January 19, 2018
Very impressed with the service and quality of work provided
December 19, 2017
It has been a pleasure doing business with you;
November 18, 2017
The team were lovely! Polite, funny and so helpful
October 18, 2017
Rhys and Rig 4 deserve praise. They could not have done more to keep going in awful conditions
December 18, 2017
Thank you for a great job, your guys were a pleasure to work with
September 18, 2017
Very friendly nice rig operators
September 18, 2017
Ricky and co are doing a great job here at sunny Dunbar
August 18, 2017
Call us on 01824 707777 to arrange a free, no obligation site survey!