Dragon Drilling places customer satisfaction above everything we do. Following a completed project, we will send out a questionnaire to measure customer satisfaction and to see if we can improve the services we offer.

Please see below for feedback we have received so far and check back regularly as this page is updated frequently.

Just wanted to send you a brief note of gratitude for all the help and support through the process of putting in the borehole. All the team who have helped us with this project have been friendly, engaging, humorous and knowledgeable. Please pass on my very sincere thanks to everyone for the support, suggestions, guidance and humour through the entire project.

West Yorkshire - Water Borehole

Please feedback to George his work was excellent, as was Malcom’s and his team.

Powys - Water Borehole

You will know from Chris and George that we have our water back after installing a new pump. They did excellent work and I did say they both deserve “superhero” badges.

North Wales - System upgrade

Thank you for that and please pass on our thanks to all the team for a thoroughly professional job. Everyone was very easygoing and unobtrusive.

North Wales - Water Borehole

We must take this opportunity to thank you and your team for the excellent service you have given despite the current restrictions of Covid-19. The friendly and very helpful contacts with Andrea have been very reassuring. Your engineer, Chris, has been kind, courteous, very skilful and incredibly hard working. This has not been an easy job but Chris and George accomplished it, giving us a completely, renewed, modern system which is working very well.

North Wales - System upgrade

Top notch job from Chris and George, once again thanks for the first class service

North Wales - System upgrade

Thank you so much to Chris (I think that’s his name) for making such a great job of installing the filters. So neat and tidy and very quick. I am super delighted with the filters such a difference in the water quality instantly no more metallic taste and the water softness is amazing. I am so happy thank you all very much.

Shropshire - System upgrade

I would like to thank everyone at Dragon Drilling, especially Chris, for your help. I appreciate that you were taking on somebody else’s installation. Chris has been a star, getting to grips with our strange and complicated setup and making sure we have water and the system is safe. We have enough experience to know that service like this is way above and beyond the norm. We would not hesitate to recommend Dragon drilling.

Shropshire - System repair

Thank you and your team for the excellent work

Landfill Site

Just a note to let you know that all of the guys who turned up on site were fantastic and i cannot fault their attitude or work. Please pass on my sincere thanks.

Macclesfield - Water Borehole

Many thanks for the work to provide water to our Paddock. I'm sure that our horses and ponies will appreciate it, and us too as we will be able to get a fresh hot and cold drink when we need.

Staffordshire - Water Borehole

Just wanted to let you know that the job your guys done at site were a great team.

Please pass my thanks on to them.

Landfill Site

Just a quick email regarding your lads on site this week. As always they have been great followed site rules regarding signing in and out and TMP so just a big thanks from me.

Landfill Site

Thanks for yesterday, the engineer did a great job and I am very pleased.

North Wales - System upgrade

Your staff were professional and proficient throughout their time on site

North Wales - Water Borehole

The engineer did an excellent job this morning, and everything is now perfect with the water.

North Wales - System service

They cracked on and we could work alongside with ease.

North Wales - Ground Source Heating Boreholes

June 5, 2019

I would like to Thank Simon and Darren for their efforts, they have done an excellent job in a timely and efficient manner.

Landfill Site

March 18, 2019

One of the highlights of your service was that whenever I contacted you, sometimes with silly questions and worries, you always responded promptly and fully.

North Wales - Water Borehole

March 1, 2019

A massive thank you to Dragon Drilling for the work they've done at Kyujutsu Archery Club. They were both professional and efficient and we couldn't recommend them highly enough.

Runcorn - Water Borehole

January 30, 2019

Just an email to thank the engineer for his efficient work on the filters.

Caernarfon - Water treatment system

January 23, 2019

The drillers did a great job!

Porthmadog - Water Borehole

January 16, 2019

Happy New Year to you all, thanks for all the work, the lads did a great job.

Landfill Site

December 21, 2018

Thanks again for your work this week. As previously mentioned Dragon Drilling are by far the most professional drillers I have come across.

Landfill Site

December 21, 2018

Great job done, please pass my thanks to the lads for a very professional job!

Landfill Site

December 3, 2018

The installation teams approach was great. Pragmatic, confident and appreciative of need.

Caernarfon - Water Borehole and Ground Source Heating Boreholes

October 23, 2018

Andrea and Seb are very efficient and we do appreciate how quickly our enquiry / emergency was dealt with

Cwmystradllyn - Water Borehole

September 28, 2018

I was impressed by the quality of the work and the friendliness of the staff

Llangollen - Water Borehole

November 7, 2018

Thanks for sending the installation team. Please pass on thanks again - really liked their pragmatic and can-do approach on the installation which was really appreciated

Caernarfon - Water Borehole and Ground Source Heating Boreholes

November 16, 2018

The drillers were always on time, friendly, professional and very tidy

Landfill Site

October 19, 2018

Going very well so far and can I say the lads on the job (Ricky, Dave and Simon) are very professional in every way, well-mannered, clean / tidy and keep me posted on everything.

Landfill site

September 6, 2018

I just wanted to send an email to say thank you to you and your team. While there were some urgent discussions at the beginning, I believe the task and issues were handled in a positive and professional manner. Dragon Drilling has a good reputation and it is well deserved.

Abergwyngregyn - Ground Source Heating Boreholes

August 18, 2018

The whole process was very professional and slick, we have already sung your praises to anyone who will listen or shows an interest.

Bryneglwys - Ground Source Heating Boreholes

July 18, 2018

Just wanted to say what an excellent job you guys did for us. Our inspector attended site yesterday to review and was impressed with the job. The guys were safety conscious, approachable and supportive of all that was going on around them so ticked all my boxes.

Landfill Site

June 18, 2018

Mal is very patient and professional. The office staff are brilliant, and Sam is very responsive to queries

North Wales - Water Borehole

April 14, 2018

The service was excellent, prompt and diligent. We dealt with Sam and his responses were prompt and accurate

Shropshire - Water Borehole

February 18, 2018

The drillers were brilliant considering the conditions they had to work in. They were very good at keeping us informed at all times

North Wales - Water Borehole

January 20, 2018

Hi Guys, just want to say everyone who has been on site from Dragon has been great! It was great to have conversations with the A-team and we all mucked in together. Compliments to the guys and their expertise. Well done all!

Anglesey - Water Borehole

January 19, 2018

Very impressed with the service and quality of work provided

North Wales - Water Borehole

December 19, 2017

It has been a pleasure doing business with you;

North Wales - Water Borehole

November 18, 2017

The team were lovely! Polite, funny and so helpful

Oswestry - Water Borehole

October 18, 2017

Rhys and Rig 4 deserve praise. They could not have done more to keep going in awful conditions

Landfill Site

December 18, 2017

Thank you for a great job, your guys were a pleasure to work with

North Wales - Water Borehole

September 18, 2017

Very friendly nice rig operators

North Wales - Ground Source Heating Boreholes

September 18, 2017

Ricky and co are doing a great job here at sunny Dunbar

Landfill Site

August 18, 2017

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